Noora Hair Skin Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.noora.com.au (the “Site”).

Personal information collected

When you visit our Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. This is what is called automatically-collected information such as “Device Information.”

We collect Device Information using the following ways:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
- “Log files” track the actions occurring on our Site, and collect data including your IP address, browser type, referring/exit pages, and date/time stamps.
- “tags,” “pixels” etc are electronic files used to record information about how you browse the Site.

Also when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address and payment information. We refer to this information as “Order Information.”

“Personal Information” in our Privacy Policy, refers to both Device Information and Order Information.


How your personal information is used

We use the Order Information that we collect to fulfill orders placed through our Site ( this includes processing your payment information, arranging for shipping, sending you invoices, order confirmations, shipping confirmation). Additionally, we also use your Order Information to:
-Communicate with you regarding the products you’ve purchased and provide tips/info regarding their use etc,
-Screen our orders for fraud; and
-provide you with information or blogs or advertising relating to our products or services - only when you have opted into this
-Provide Cart saving service: you’ll be emailed within 24 hours after you abandon your shopping cart and it will allow you to pick up where you left off, but only if the following occur: (You can unsubscribe from these messages anytime at the bottom of the email. )

  1. You enter your email address at checkout

  2. You close your browser or leave this website without completing your purchase.


We use the Device Information that we collect to help us screen for risk/fraud (in particular, your IP address), and to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


Sharing your personal information

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. For blogs & subscription services we share your email address with MailChimp our email marketing provider so they can send these emails on our behalf. We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

Also finally, we may also share your Personal Information to comply with applicable laws and regulations within Australia.

Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous

Do not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests. Additionally, please note that your information will be transferred outside of Europe, including to the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless you ask us to delete this information.

Changes
We may update this privacy policy from time to time in order to reflect, changes to our practices or for other operational and legal reasons.

Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@noora.com.au or by mail using the details provided below:

Noora Hair Skin, 18b Bowen Street, Kardinya 6163